Gịnị bụ CrossChex Cloud Ndebanye aha?
- Since our launch, we have strived to deliver an efficient and secure experience through regular updates and improvements. To better serve you, we are introducing a subscription-based model for CrossChex Cloud, nke a na-akpọ CrossChex Cloud ndenye aha.
Ebee ka m nwere ike ịhụ CrossChex Cloud Subscription Notice?
- Upon signing into the CrossChex Cloud account, a pop-up notice will appear, displaying information about the CrossChex Cloud subscription. Please check the screenshot as a reference below:

What new and additional features are available in CrossChex Cloud with a subscription?
- Ozugbo ịmechara ndenye aha, ị ga-enwe ike ịnụ ụtọ atụmatụ ndị a:
- Akwụkwọ ikike ndenye aha ndụ oge niile;
- Expand management and control of up to 5 Geo Locations. With the CrossChex Cloud Mobile APP, you don’t need more clocking machines to manage attendance in multiple office locations and mobile personnel. (One subscription administrator account with 5 Geo Locations );
- Na-akwado ọrụ ntinye email ahaziri ahazi ka ị nwee ike ịnata akụkọ ọnụnọ ndị ọrụ na-enweghị ịbanye na sistemụ ugboro ugboro;
- Keep the System Upgrade function.
- Ọrụ nchịkwa ọtụtụ

What types of licenses are available in CrossChex Cloud?
- There are two kinds of subscriptions for CrossChex Cloud, nke dị ka ndị a:
1. Ndebanye aha ngwaọrụ agbakwunyere (For adding more than one device)
2. Mgbakwunye ndebanye aha onye nchịkwa (Maka ikenye ihe karịrị otu admin)
Kedu ọnụ ahịa ndenye aha na atụmatụ?
- Ọkwa efu: (akaụntụ onye nchịkwa + 1 ngwaọrụ ejikọrọ)
Enweghị ụgwọ maka ojiji nke isi.
- Atụmatụ ndenye aha akwụ ụgwọ na ọnụahịa:
Ndị nchịkwa agbakwunyere: $199 / afọ kwa akaụntụ.
Ngwa mgbakwunye: $99 / afọ kwa ngwaọrụ.
Achọrọ m ịkwụ ụgwọ ma ọ bụrụ na enwere m naanị otu ngwaọrụ na nchịkwa?
- No, you don't need to pay. It covers our free tier plan, where one administrator account + one connected device is free of cost.
Kedu oge ikike dị, dị ka kwa ọnwa, kwa afọ, wdg.
- Ugbu a, anyị nwere naanị ndebanye aha kwa afọ.

Ebee ka m nwere ike ịzụta akwụkwọ ikike?
- To buy licenses, go to the CrossChex Cloud website, log in to your cloud account, and navigate to Isi menu → Ntọala → Ngwaahịa. Biko lelee nseta ihuenyo maka ntụaka gị n'okpuru:

Kedu ka m ga-esi zụta ikikere?
- You can purchase licenses with a few clicks. Just visit the CrossChex Cloud website, log into your cloud account, navigate to Isi menu → Ntọala → Ngwaahịa → pịa bọtịnụ Zụrụ Ugbu a, wee kwụọ ụgwọ ma nụ ụtọ atụmatụ ọhụrụ. Biko lelee nseta ihuenyo maka ntụaka gị n'okpuru:


Kedu ụzọ ịkwụ ụgwọ anabatara maka ịzụrụ ikikere?
- Nwere ike ịzụta a CrossChex Cloud subscription using your Kaadị Visa, kaadị, MasterCard, American Express, na UnionPay

Kedu otu m ga-esi mee ka ndenye aha m zụtara rụọ ọrụ?
- Ị nwere ike ịlele esere n'okpuru iji tinye akwụkwọ ikike na ngwaọrụ na ndị nchịkwa. Mana tupu nke ahụ, ị ga-ahụrịrị na ị zụrụ akwụkwọ ikike n'ihu.


Kedu ka m ga-esi nweta nkwụghachi?
- Ee, anyị nwere ike ịkwụghachi ndị zụrụ akwụkwọ ikike na-ezighi ezi ma ọ bụ chọọ ịkagbu iwu ahụ. Mana ọ bụrụ na i tinyelarị akwụkwọ ikike, anyị agaghị akwụghachi ya ọzọ.
- Iji nweta nkwụghachi ahụ, biko kesaa ozi ịkwụ ụgwọ, gụnyere ọnụọgụ anọ nke kaadị ịkwụ ụgwọ, iwu ịzụrụ, ego akwụgoro, yana NJ ụlọ ọrụ. Biko ziga ozi ahụ na ndị otu nkwado anyị na support@anviz.com, ma ị nwere ike ịlele nsonaazụ nkwụghachi 5-arụ ọrụ ụbọchị.
Gịnị bụ amụma nkwụghachi?
- We only support refunds for those licenses that aren't applied to devices or admins. Once they are applied, we will not refund them anymore.
A ga-enye akwụkwọ ọnụahịa mgbe azụrụchara ya? Ọ bụ akwụkwọ ọnụahịa mba ụwa? Ndị ahịa Mexico chọrọ akwụkwọ ọnụahịa sitere na Mexico nwere nkwenye ụtụ. Kedu ka m ga-esi gaa n'ihu?
- Ozugbo usoro ndekọ ego anyị dị njikere, anyị nwere ike ịnye akwụkwọ ọnụahịa. Otú ọ dị, ndụmọdụ gbasara ego ugbu a na-egosi na akwụkwọ ọnụahịa na-abịa site na United States, dịka a na-akwado ọrụ igwe ojii n'ebe ahụ ma na-akwụkwa ụgwọ na US Ebe ọ bụ na anyị enweghị akwụkwọ ụtụ isi na Mexico, anyị enweghị ike ịnye akwụkwọ ọnụahịa Mexico. Anyị ga-enye a akwụkwọ ọnụahịa ọkọlọtọ US kama.
Kedu otu m ga-esi nyefee akwụkwọ ikike? Ọ bụrụ na ngwaọrụ mebiri emebi, ikike a ga-efunahụ ya? Ị nwere ike ịnyefe akwụkwọ ikike na ọdụ ọzọ?
- Ọ bụrụ na ngwaọrụ mebiri emebi, akwụkwọ ikike ahụ ga-adịgide. Enwere ike ibufe ya na ngwaọrụ ọzọ site na nkwado teknụzụ na support@anviz.com.
Enwere ike ịgbatị oge amara ruo otu afọ maka ndị ahịa dị ugbu a?
- Ọ dị nwute ịgwa gị na anyị anaghị akwado ịgbatị amara ma ọ bụ oge nnwale maka anyị CrossChex Cloud ọrụ. Ọ bụrụ na ị nwere nsogbu ọ bụla na nke a, biko nweere onwe gị ịkpọtụrụ anyị na support@anviz.com.
Kedu otu m ga-esi nyefee ikike site na otu ngwaọrụ gaa na nke ọzọ, dịka ọmụmaatụ, ọ bụrụ na agbajiri ngwaọrụ ahụ? Ọ ga-ekwe omume?
- Yes, it's possible. Please send your request, including the devices you want to transfer and your company ID, to our support team at support@anviz.com. Anyị ga-aga na arịrịọ ahụ ozugbo, ma ị nwere ike ịlele nsonaazụ ya n'ime awa 24.
Can I still use the CrossChex cloud if the free trial is over?
- Ọ bụrụ na ị nwere naanị otu ngwaọrụ na otu admin, ị nwere ike ịnọgide na-eji ya CrossChex Cloud n'efu mgbe ọ n'efu ikpe ruru. Mana ọ bụrụ na ị nwere ihe karịrị otu ngwaọrụ ma ọ bụ nchịkwa, ị ga-azụrịrị ikikere iji nọgide na-eji igwe ojii.
Ebe Geo ole ka anabatara na akaụntụ efu?
- Currently, we only offer 1 Geo-location in our free CrossChex Cloud account. If you subscribe, you can enjoy up to 5 Geo locations.
Ọ bụrụ na ikike kubie ume, enwere m ike ịnweta data gara aga?
- Anyị na-akwado ka ị kwadoo data sitere na ngwaọrụ ahụ tupu oge eruo, gụnyere ozi onye ọrụ na ndekọ ọbịbịa. Ozugbo ikike kubie ume, ị nweghị ike ịnweta data na ndị ọrụ na ngwaọrụ ndị ahụ CrossChex Cloud.
If you have any other problems with the CrossChex Cloud ọrụ ma ọ bụ Anviz ngwaahịa ma ọ bụ nzaghachi, egbula oge ịkpọtụrụ ndị otu nkwado anyị na support@anviz.com.
Ezi echiche,
Anviz nkwado Team