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How to Fix Error 2001 in Your FaceDeep 3 & FaceDeep 3 IRT?

Created by: Chalice Li
Modified on: Fri, Aug 27th 2021 at 16:12 

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Recently, we received several reports about user experience of Facedeep 3 & Facedeep 3 IRT. Some users may experience the difficulty with the system error code 2001 on Facedeep 3 & Facedeep3 IRT
Therefore, we made improvements and squashed bugs so Facedeep 3 & Facedeep3 IRT is even better for you. The process will take around 10 minutes.
system error
Please download the latest kernal firmware (click link)

For firmware upgrade instructions please follow the link here  . We recommend upgrading the firmware to the latest version once it is available.
basic info
After upgraded the firmware please restart the device and check the Kernel Ver. from Basic Info is gf561464 to ensure the upgrade is successful. If not please check the instructions and upgrade the firmware again.

Please report any issues to the technical support team. We apologize for any inconvenience this may cause. If you have any questions or concerns, you can always reach out to us at