Anviz Global General Warranty Policy

IZVI ANVIZ GLOBAL GENERAL WARRANTY POLICY (“WARRANTY POLICY”) INOTSVAGA MITEMO YEWARRANTY INOTEVERA PANE-PREMISE SOFTWARE UYE HARDWARE ZVINOtengeswa NA. ANVIZ GLOBAL INC. NEZVINHU ZVINOITWA NAYO (“ANVIZ”), ZVICHIDA ZVAURI KANA ZVISANGANA PACHISHANDIRWA MUCHITIRO.

KUNZE ZVIMWE ZVAKATAURWA IZVI, ZVIRATIDZO CHESE NDEZVINOBATSIRA CHEKUPEDZISIRA MUTEGI. CHESE KUTENGA KUBVA KUBATA CHECHITATU KUSI AN ANVIZ MUMWE MUTSVENE WECHITEKO AKADVISISHWA HAACHAKODZERA KUTI MWARATII IRI IZVI.

MUCHIITIKO CHINHU ZVINHU ZVAKASIYANA ZVINOSHANDISWA KUNYANYA CHETE. ANVIZ ZVIPIRO (“ZVINHU ZVAKASIYANA NEWARRANTY TERMS”) ZVINOSHANDISWA, MITEMO YEWARRANY YAKATADZWA ICHICHITIRWI MUKAITIKA KUKANGANANA PAKATI IYI POLICY CHEWARARANTI KANA KUTI RUGWARO RWAKASIYANA IRI MUNO UYE NEZVINHU ZVAKASIYANA NECHIKAMU. CHIKAMU-CHAKASIYANA NEWARRANTY TERMS, KANA ACHIFANIDZWA NEZVINYORWA.

ANVIZ ANE KODZERO YEKURUMBISA IYI WARANT POLICY PANE NGUVA NENGUVA UYE ZVINOITA, ZVICHASHANDISWA KUZVINHU ZVINOTEVERA ZVINOTEVERA.

ANVIZ INOCHENGA KODZERO YEKUKURUDZA/KUKAMUDZA ANVIZ ZVINOPIWA CHETE NGUVA, PAZVINO CHETE, SEZVINOFANIRA KUTI ZVINOFANIRA.

• A. Software uye Hardware Waranti

  • 1. General Limited Warranty

    • a. Software Warranty. Anviz inovimbisa kuti kwehupenyu hwese waranti kubva pazuva rekutorwa software neEnd Mutengi ("Warranty Period"): (i) media inorekodhwa software ichave isina hurema hwezvinhu mumidziyo uye kugadzirwa pasi pekushandiswa kwakajairwa, uye (ii) software ichaita zvakanyanya zvinoenderana neiyo-yazvino Documentation, chero software yakadaro ichishandiswa nemazvo naEnd Mutengi zvinoenderana neRugwaro rwakadaro uye Chibvumirano cheRezinesi reMushandisi. Kuti zvive pachena, software yakadzikwa se firmware kana neimwe nzira yakabatanidzwa muhardware Anviz Kupa hakuna kubvumidzwa zvakasiyana uye kuri pasi pewaranti inoshanda kune Hardware Anviz Kupira.

    • b. Hardware Warranty. Anviz waranti yekuti iyo Hardware ichave isina hurema hwezvinhu mumidziyo uye kugadzirwa uye ichanyatso kuenderana neChinyorwa chinoshanda kubva pazuva rekugadzirwa kwenguva yemakore matatu (3) kubva pazuva rekutumirwa na. Anviz ("Warranty Period"). Iyi waranti haishande kune accessories. Zvisinei, kana Anviz Kupa chinhu chakabatanidzwa chehardware chakatengwa neChannel Partner yakatenderwa kuita seOEM, waranti ichashanda kune Mutengi pachinzvimbo cheKupedzisa Mutengi.

  • 2. Sarudza Nguva dzeWaranti. Exhibit A inonyora "Warranty Period" ye Anviz Mipiro inotsanangurwa imomo. Kana a Anviz Mupiro hauna kunyorwa muExhibit A, yakadai Anviz Kupa kuchave kuri pasi peyakajairwa waranti mazwi ari pamusoro.

• B. Mishonga

  • 1. General Remedies.

    • a. Software. Anviz''s ega uye yakasarudzika mhosva uye End Mutengi chete uye yakasarudzika mushonga pasi pesoftware waranti inokwana ichave, pa AnvizSarudzo, ingave: (i) kutsiviwa kwezvinobudisa nhau kana zvisina kutsarukana, kana (ii) shandisa nzira dzekutengesa kugadzirisa kana kutsiva software kuti software iite zvakanyanya maererano neGwaro rakabatana. Muchiitiko Anviz haikwanisi kugadzirisa kusaenderana uye kusaenderana kwakadaro kunokanganisa kushanda kwesoftware, End Mutengi anogona nekukasika kumisa rezinesi rinoshanda kune isingaenderane nesoftware uye kudzosera software yakadaro uye chero Gwaro rinoshanda ku. Anviz kana Channel Partner, sezviri kushanda. Muchiitiko chakadaro, End Mutengi anogashira kudzoserwa kwemari yerezinesi yakagamuchirwa na Anviz neruremekedzo kune software yakadaro, zvishoma kukosha kwekushandisa kusvika nhasi.

    • b. Hardware. Anviz's ega uye yakasarudzika mhosva uye End Mutengi chete uye yakasarudzika mushonga pasi pe Hardware shoma waranti ichave, pa AnvizSarudzo, ingave: (i) gadzirisa Hardware; (ii) tsiva iyo Hardware neitsva kana yakagadziridzwa Hardware (inotsiva Hardware iri yemhando yakafanana kana inoshanda yakaenzana - inotsiva zvikamu zvingave zvitsva kana zvakaenzana neitsva); kana (iii) kupa Mutengi Chikwereti chakanangana neKupedza Mutengi mune ramangwana rekutenga hardware kubva Anviz mumari yakagamuchirwa na Anviz ye Hardware (kunze kwemitero nemitero). Chero chipi zvacho chinotsiviwa chinozopihwa mvumo kune yasara yeWarranty Period yekutanga, kana kwemazuva makumi mapfumbamwe (90), chero yakareba. Zvisinei, kana Anviz Kupa chinhu chakabatanidzwa chehardware chakatengwa neChannel Partner yakatenderwa kuita seOEM, mushonga wacho uchashanda kune Mutengi pachinzvimbo cheKupedzisa Mutengi.

  • 2. Mishonga iri pamusoro inowanikwa chete kana Anviz inoziviswa nekukasira mukunyora mukati meWarranty Period. Mushure meiyo Warranty Period yapera, chero kugadzirisa, kutsiva kana workaround masevhisi anopihwa ne Anviz ichave iri Anviz's current standard service rates.

• C. Return Merchandise Authorization (“RMA”) Policy

  • Kune iyo chigadzirwa-chaiyo RMA mutemo, tarisa kune Chigadzirwa-Chakajeka Tsigiro Matemu ari pa: www.anviz.com/form/rma.html

• D. Warranty Exclusions

  • 1. All waranties ari VOID kana Anviz Zvipiriso zvave: (i) kuiswa zvisina kufanira nemumwe munhu kunze Anviz kana uko nhamba dzesiriri, data yewaranti kana dhizaini yekusimbisa pahardware inobviswa kana kuchinjwa; (ii) inoshandiswa neimwe nzira kunze kwekubvumidzwa pasi peChinyorwa chinoshanda kune Anviz Kupa kana kugadzirirwa kutenderedza kuchengetedzwa kwe Anviz Mupiro; (iii) isina kuiswa, kushandiswa kana kuchengetedzwa maererano nemirairo inopihwa Anviz, kusanganisira asi kwete kugumira pakugadzwa, kushanda kana kugadzirisa kweiyo Anviz Zvipiriso pane chero hardware, sisitimu yekushandisa kana maturusi (kusanganisira iwo chaiwo masisitimu) asingaenderane ne Anviz Zvipiriso; (iv) yakagadziridzwa, yakashandurwa kana kugadziriswa nerimwe bato risiri Anviz kana bato rakabvumidzwa na Anviz; (v) yakasanganiswa uye / kana yakabatana kune chero hardware, sisitimu yekushandisa kana maturusi (kusanganisira iwo chaiwo masisitimu) asina kupihwa ne Anviz kana neimwe nzira yakabvumidzwa na Anviz yekubatanidza kana kushandiswa ne Anviz Zvipiriso; (vi) inoshandiswa kana kuchengetedzwa mumamiriro ezvinhu asina kukodzera ezvakatipoteredza, kana nechimwe chikonzero chiri kunze kwe Anviz Kupa kana neimwe nzira kupfuura AnvizKudzora zvine musoro, kusanganisa chero kusimba kwesimba rakanyanyisa kana kutadza kana magetsi emagetsi, kubata kwakashata panguva yekufambisa, moto kana zviito zvaMwari; (vii) inoshandiswa nenharembozha dzekubatanidza kunze kweiyo inopihwa kana kubvumidzwa na Anviz izvo zvisingasangane kana kuti zvisina kuchengetwa zvinoenderana neChinyorwa, kunze kwekunge zvakabvumiranwa zvakananga mukunyora mukati mechikamu cheChibvumirano; (viii) yakakuvadzwa nekuda kwekutadza kwesimba, air conditioning kana humidity control, kana kutadza kwekuchengetedza midhiya isina kupihwa Anviz; (ix) yakasangana netsaona, kuregeredza, kushandisa zvisizvo kana kuregeredza kweMutengi, Mutengi Wekupedzisira, vashandi vayo, vamiririri, makondirakiti, vashanyi kana chero mumwe wechitatu bato, kana mushandisi kukanganisa; kana (x) kushandiswa mukupara mhosva kana kutyora chero mitemo inoshanda kana zviyero zvehurumende.

  • 2. Kukwidziridzwa hakuna kuvharwa pasi pechero waranti uye kunoenderana nemitengo yakazvimirira uye mitemo nemamiriro, sekuonekwa kunoshanda nemhando yebasa rekusimudzira.

  • 3. Anviz Mipiro yakapihwa sechikamu chekuongorora, demo, kana humbowo hwepfungwa haina kuvharwa pasi pechero waranti uye inoenderana nemitengo yakazvimirira uye zvitemo nemamiriro, sekuonekwa kunoshanda nechimiro chechiitiko.

  • 4. Zvikamu izvo nehunhu hwazvo zviri pasi pekupfeka uye kubvaruka panguva yekushandiswa kwakajairika hazvisi pasi pechero waranti.

  • 5. Kuti zvijekeswe, zvinotevera rondedzero isina kuperera yezvinhu zvisina kuvharirwa muwaranti: (i) midziyo yekuwedzera isina kupihwa Anviz iyo yakabatanidzwa kana kushandiswa pamwe chete ne Anviz Mupiro; (ii) zvigadzirwa zvinogadzirwa nevechitatu mapato uye zvinotengeswa na Anviz pasina kutarazve pasi Anviz's trademarks; (iii) zvigadzirwa zvesoftware zvisina kugadzirwa na Anviz; (iv) zvekushandisa kana zvishongedzo zviri kunze kwema paramita akatarwa muRugwaro kana kumwewo; uye (vi) zvinhu zvinodyiwa (semuenzaniso mabhatiri, makadhi eRFID, mabhuraketi, maadapter emagetsi netambo).

  • 6. garandi iyi VOID kana Anviz Mupiro unoshandiswa zvisiri izvo, kuchinjwa, kukanganiswa kana kuiswa kana kushandiswa nenzira isingaenderani ne AnvizKurudziro yakanyorwa, zvakatemwa uye/kana mirairo, kana kutadza kuita nekuda kwekupfeka kwakajairwa uye kubvaruka.

• E. Warranty Limitations uye Disclaimer

  • 1. Warranty for Discontinued Products

    • Izwi rekuti "parts retention period" rinoreva nguva yenguva Anviz inochengeta zvikamu zvezvinangwa zvebasa mushure mekutumirwa kwechigadzirwa. Mumutemo, Anviz inochengeta zvikamu zvezvigadzirwa zvakamiswa kwemakore maviri (2) mushure mezuva rekuregedzwa. Nekudaro, kana pasina zvikamu zvinoenderana kana zvigadzirwa mustock, Anviz inogona kushandisa zvikamu zvinoenderana, kana neimwe nzira kupa kutengeserana-in sevhisi nemvumo yako.

  • 2. Kugadzirisa Mari

    • a. Mari yekugadzirisa inotarwa zvichienderana neiyo spare parts price list inotsanangurwa na Anviz. Muripo wekugadzirisa ndiwo huwandu hwemari yezvikamu uye mubhadharo wevashandi, uye muripo wega wega unoverengerwa sezvizvi:
      Mari yezvikamu = mutengo wezvikamu zvinotsiviwa zvinoshandiswa pakugadzirisa chigadzirwa.
      Muripo wevashandi = mutengo unongokonzerwa nekuedza kwehunyanzvi kunodiwa pakugadzirisa chigadzirwa, zvichisiyana zvichienderana nekuoma kwebasa rekugadzirisa.

    • b. Pasinei nekugadziriswa kwechigadzirwa, mari yekuongorora inobhadharwa kune zvigadzirwa izvo waranti yapera.

    • c. Munyaya yezvigadzirwa pasi pewaranti, mari yekuongorora inobhadharwa kune avo vasina kukanganisa kunowanzoitika.

  • 3. Mari yekutumira

    • Channel Partner kana End Mutengi vane basa rekutumira mari yekutumira chigadzirwa kune Anviz, uye mari yekudzorera yekutumira yekutumira chigadzirwa kune vatengi inotakurwa Anviz (kubhadhara nzira imwe chete yekutumira). Nekudaro, kana mudziyo uchionekwa seHapana Mhosva Yakawanikwa, zvinoreva kuti mudziyo unoshanda zvakajairwa, iyo inodzoserwa kutumira, zvakare, inotakurwa neChannel mudiwa kana End Mutengi (kubhadhara rwendo rwekudzokera).

  • 4. Dzorera Merchandise Authorization ("RMA") Maitiro

    • a. Channel Partner kana End Mutengi zadza iyo Anviz RMA fomu rekukumbira online www.anviz.com/form/rma.html uye bvunza tekinoroji yerutsigiro yeRMA nhamba.

    • b. Channel Partner kana End Mutengi achagamuchira iyo RMA simbiso neRMA nhamba mumaawa makumi manomwe nemaviri, mushure mekugamuchira nhamba yeRMA, Channel Partner kana End Mutengi kutumira chigadzirwa chiri mubvunzo ku Anviz nokutevera Anviz mutungamiri wekutakura.

    • c. Kana kuongororwa kwechigadzirwa kwapera, Channel Partner kana End Mutengi anogashira RMA mushumo kubva kune technical support mainjiniya.

    • d. Anviz inosarudza kugadzirisa kana kutsiva zvikamu mushure meChannel Partner kana Kupedzisa kusimbiswa kweMutengi.

    • e. Kana kugadzirisa kwapera, Anviz inozivisa Channel Partner kana End Mutengi nezve izvo uye inotumira chigadzirwa kuChannel Partner kana End Mutengi.

    • f. Nhamba yeRMA inoshanda kwemwedzi miviri kubva pazuva rayakabudiswa. Nhamba yeRMA inopfuura mwedzi miviri yekuzvarwa haina maturo, uye mumamiriro ezvinhu akadaro, unofanira kuwana nhamba itsva yeRMA kubva. Anviz technical support engineer.

    • g. Zvigadzirwa zvisina nhamba yakanyoreswa yeRMA hazvigadzirwe.

    • h. Zvigadzirwa zvakatumirwa zvisina nhamba yeRMA zvinogona kudzoserwa, uye Anviz haazove nemhosva yekurasikirwa kupi zvako kana kumwe kukuvadzwa kunokonzerwa neizvi.

  • 5. Vakafa Pakusvika ("DOA")

    • DOA inoreva nzvimbo iyo chigadzirwa chisingashande zvakajairika nekuda kwekukanganisika kwakavapo mushure mekutumirwa kwechigadzirwa. Vatengi vanogona kubhadharwa kuDOA chete mukati memazuva makumi mana neshanu (45) kubva pakutumirwa kwechigadzirwa (chinoshanda kune makumi mashanu kana mashoma matanda). Kana kukanganisa kwechigadzirwa kwakaitika mukati memazuva makumi mana nemashanu kubva pakutumirwa kwayo kubva Anviz, bvunza tekinoroji yako yerutsigiro yeRMA nhamba. Kana Anviz yakagamuchira chigadzirwa chakaremara uye nyaya yacho yakatemerwa kuve DOA mushure mekuongorora, Anviz inopa mahara kugadzirisa chero nyaya yacho inongokonzerwa nezvikamu zvisina kukwana (iyo LCD, sensors, nezvimwewo). Kune rimwe divi, kana nyaya yacho ichikonzerwa nemhando yemhando ine nguva yekuongorora inopfuura mazuva matatu (3), Anviz inokupa chinotsiva chigadzirwa.