ANVIZ Mutengi Dhipatimendi RMA SOP
A. RMA Flow Sheet
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B. Range yeiyi RMA SOP
Iyi RMA SOP inokodzera chete ANVIZ hofisi muShanghai.
C. Mhinduro pamusoro pemibvunzo yehunyanzvi.
Anviz Partner Portal ndiyo yakatenderwa yepamhepo bhizinesi chikuva chakagadzirirwa Anviz vanobatana.
zvose Anviz vanobatana vanofanirwa kuendesa tekinoroji nyaya nePartner Portal. Basa redu revatengi richabata newe mukati memazuva maviri ekushanda. Unogona kupinda Anviz Partner Portal kuendesa yako tekinoroji nyaya.
Kana usiri Anviz Shamwari, ndapota shanya ANVIZ webhusaiti (http: // www.anviz.com) uye kunyoresa seMy Anviz nhengo, kuitira kuti iwe unakidzwe nekukurukurirana kwakanaka uye basa riri nani!
D. RMA Fomu Chiziviso
Ndapota zadza fomu reRMA (accessory.1 "RMA Application Form") zvachose, wozoripirinda uye woritumira zvakare neZvishandiso.
Ndapota zadza ruzivo zvizere sezvinotevera:
1) Ruzivo rwekubata: Zita reKambani, Nyika, Bata, Sales Rep, Email, Runhare, Kero;
2) Ruzivo rwechigadzirwa: Zuva rekutenga, Model, Huwandu, Serial Number, Firmware Version, Warranty(Y kana N), Dambudziko Tsananguro.
E. Packaging
Kuti udzivise kukuvara kwechigadzirwa munzira yekufambisa, chigadzirwa chakadzoserwa chinofanira kuputirwa nechayo chepakutanga kurongedza, uye ndapota shandisa anti-static packaging kurongedza zvikamu zvemagetsi. Kana zvigadzirwa kana zvikamu zvakakuvadzwa nekuda kwekurongedza, yedu tekinoroji mainjiniya anozosarudza
kana chigadzirwa chacho chinogona kugadziriswa uye kupa mhinduro mukati memazuva matatu ekushanda.
F. Processing Period
1. DOA nyaya (3 mwedzi mushure mekutumira zuva): Mushure mekusimbiswa nevainjiniya vehunyanzvi, zvigadzirwa zveDOA zvichatumirwa kunze kwe1-3 mazuva ekushanda mushure mekugamuchira ruzivo rwekutumira.
2. Nguva yekuendesa pamusoro pezvigadzirwa uye zvikamu munguva yewaranti: tichatumira mumazuva 3-5 ekushanda mushure mekugamuchira zvigadzirwa zvakadzorerwa uye zvikamu.
3. Nguva yekuendesa pamusoro pezvigadzirwa uye zvikamu kunze kwewaranti nguva: tichatumira mumazuva 3-5 ekushanda mushure mekunge mutengi abhadhara kugadzirisa.
4. Patinoita “send back device/parts” process, tinoda kumirira kuti General Manager atenderwe.
G. Mutengo
1. ANVIZ ichapa mutengo wekugadzirisa uye mubhadharo wekutumira wekudzorera zvigadzirwa zveDOA kana waranti yenguva zvigadzirwa, uye mutengi anowana nzira imwe chete yekutumira mutengo wekudzorera mudziyo/zvikamu.
2. Nokuda kwechigadzirwa kunze kwewaranti nguva, vatengi vanobhadhara mari yose yakabatana.
H. Mashoko
1. Kuti ugadzirise mibvunzo yehunyanzvi nekukurumidza uye nehunyanzvi, uye kuve nechokwadi chekuti RMA HAPANA., ndapota simbisa neinjiniya yedu yehunyanzvi tisati tatumira chero zvigadzirwa uye zvikamu zvakasara. Zvikasadaro, mari dzese dzine hukama dzichapihwa nevatengi, kusanganisira mubhadharo wezvimedu, mubhadharo wekutumira uye muripo wekuchengetedza, nezvimwe.
2. PaDOA kana maparts munguva yewaranti, kana vatengi vakasazvidzosera mukati menguva yakatarwa, kana kukuvadza kunoitwa nevanhu, vatengi vanofanira kuzvitenga uye kubhadhara mari yese ine chekuita nayo (kusanganisira mutengo wezvikamu uye kutakura).
3. Pakusaina pasuru, vatengi vanofanira kunyatsoteerera mamiriro epasuru, uye vanogona kutaura chikonzero paAWB uye kuramba pasuru yacho kana paine kukuvara. Izvi zvinobatsira mukutaurirana nemutakuri. Zvikasadaro, tinochengeta kodzero yekuramba kubata dambudziko.
Iyo nzira ichaita inowirirana gadziriso uye yekuwedzera nayo ANVIZ dhipatimendi revatengi nebudiriro.
ANVIZ Dhipatimendi reVatengi
Iyi RMA SOP inokodzera chete ANVIZ hofisi muShanghai.
C. Mhinduro pamusoro pemibvunzo yehunyanzvi.
Anviz Partner Portal ndiyo yakatenderwa yepamhepo bhizinesi chikuva chakagadzirirwa Anviz vanobatana.
zvose Anviz vanobatana vanofanirwa kuendesa tekinoroji nyaya nePartner Portal. Basa redu revatengi richabata newe mukati memazuva maviri ekushanda. Unogona kupinda Anviz Partner Portal kuendesa yako tekinoroji nyaya.
Kana usiri Anviz Shamwari, ndapota shanya ANVIZ webhusaiti (http: // www.anviz.com) uye kunyoresa seMy Anviz nhengo, kuitira kuti iwe unakidzwe nekukurukurirana kwakanaka uye basa riri nani!
D. RMA Fomu Chiziviso
Ndapota zadza fomu reRMA (accessory.1 "RMA Application Form") zvachose, wozoripirinda uye woritumira zvakare neZvishandiso.
Ndapota zadza ruzivo zvizere sezvinotevera:
1) Ruzivo rwekubata: Zita reKambani, Nyika, Bata, Sales Rep, Email, Runhare, Kero;
2) Ruzivo rwechigadzirwa: Zuva rekutenga, Model, Huwandu, Serial Number, Firmware Version, Warranty(Y kana N), Dambudziko Tsananguro.
E. Packaging
Kuti udzivise kukuvara kwechigadzirwa munzira yekufambisa, chigadzirwa chakadzoserwa chinofanira kuputirwa nechayo chepakutanga kurongedza, uye ndapota shandisa anti-static packaging kurongedza zvikamu zvemagetsi. Kana zvigadzirwa kana zvikamu zvakakuvadzwa nekuda kwekurongedza, yedu tekinoroji mainjiniya anozosarudza
kana chigadzirwa chacho chinogona kugadziriswa uye kupa mhinduro mukati memazuva matatu ekushanda.
F. Processing Period
1. DOA nyaya (3 mwedzi mushure mekutumira zuva): Mushure mekusimbiswa nevainjiniya vehunyanzvi, zvigadzirwa zveDOA zvichatumirwa kunze kwe1-3 mazuva ekushanda mushure mekugamuchira ruzivo rwekutumira.
2. Nguva yekuendesa pamusoro pezvigadzirwa uye zvikamu munguva yewaranti: tichatumira mumazuva 3-5 ekushanda mushure mekugamuchira zvigadzirwa zvakadzorerwa uye zvikamu.
3. Nguva yekuendesa pamusoro pezvigadzirwa uye zvikamu kunze kwewaranti nguva: tichatumira mumazuva 3-5 ekushanda mushure mekunge mutengi abhadhara kugadzirisa.
4. Patinoita “send back device/parts” process, tinoda kumirira kuti General Manager atenderwe.
G. Mutengo
1. ANVIZ ichapa mutengo wekugadzirisa uye mubhadharo wekutumira wekudzorera zvigadzirwa zveDOA kana waranti yenguva zvigadzirwa, uye mutengi anowana nzira imwe chete yekutumira mutengo wekudzorera mudziyo/zvikamu.
2. Nokuda kwechigadzirwa kunze kwewaranti nguva, vatengi vanobhadhara mari yose yakabatana.
H. Mashoko
1. Kuti ugadzirise mibvunzo yehunyanzvi nekukurumidza uye nehunyanzvi, uye kuve nechokwadi chekuti RMA HAPANA., ndapota simbisa neinjiniya yedu yehunyanzvi tisati tatumira chero zvigadzirwa uye zvikamu zvakasara. Zvikasadaro, mari dzese dzine hukama dzichapihwa nevatengi, kusanganisira mubhadharo wezvimedu, mubhadharo wekutumira uye muripo wekuchengetedza, nezvimwe.
2. PaDOA kana maparts munguva yewaranti, kana vatengi vakasazvidzosera mukati menguva yakatarwa, kana kukuvadza kunoitwa nevanhu, vatengi vanofanira kuzvitenga uye kubhadhara mari yese ine chekuita nayo (kusanganisira mutengo wezvikamu uye kutakura).
3. Pakusaina pasuru, vatengi vanofanira kunyatsoteerera mamiriro epasuru, uye vanogona kutaura chikonzero paAWB uye kuramba pasuru yacho kana paine kukuvara. Izvi zvinobatsira mukutaurirana nemutakuri. Zvikasadaro, tinochengeta kodzero yekuramba kubata dambudziko.
Iyo nzira ichaita inowirirana gadziriso uye yekuwedzera nayo ANVIZ dhipatimendi revatengi nebudiriro.
ANVIZ Dhipatimendi reVatengi